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‎12-16-2019 12:29 PM

HP Recommended
Product: HP Envy 5540

My printer continuously prints out blank pages whether I scan or print something.  It’s only been used once.  The cartridges are brand new.  Everything else seems to run just fine. I have done the cartridge cleaning mode and everything else the actual device could possibly do. HELP PLEASE! 

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1 REPLY 1

‎12-18-2019 04:02 PM

HP Recommended

@S_maynor13,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is printing blank pages.

 

Don’t worry, I assure you I will try my best to get this sorted.

  • Are you facing the same issue when you make a copy?
  • What is the operating system you are using?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c047152...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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