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‎12-31-2019 09:56 AM

HP Recommended
Product: officejet pro 6900

After replacing ink my colors got messed up. My green will print green and then show streaks of yellow, by the end of the page being all yellow. Same with blue - turns to pink. 

I replaced all the colors again, and then I cleaned print heads through maintenance screen. I have been searching google for the answer and can't seem to find how to fix this.

2 REPLIES 2

‎12-31-2019 10:53 AM

HP Recommended

The printhead is clogged or defective, is your warranty still in effect?

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‎12-31-2019 02:38 PM

HP Recommended

you need to manually clean your print head.  Soak it in some water to unclog whatever is stuck.  

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