My printer has just started skipping lines when printing. From what I can tell it is every third line that is being skipped. When I use the scan and copy option the document looks fine. HELP!
Welcome to the HP Support Community. I'd be happy to assist you.
If the issue does not occur on copies but only while printing from your MAC, this could be a software issue.
Try printing a Printer Status Report and check if the issue persists
On the printer control panel, touch the Settings icon .
Touch Printer Status Report.
Update the printer firmware
Click here to know different methods of updating printer firmware.
Also, check for any software updates on MAC
Click here to know how.
Note: If the issue occurs while printing all types of documents, installing the printer using AirPrint driver may help.
Keep me posted for further assistance.
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Have a great day!
KUMAR0307 I am an HP Employee
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