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Kerht
New member
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Message 1 of 2
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HP Recommended

Printer issue

Officejet 4630
Microsoft Windows 10 (64-bit)

Hello,

  I have seen other users post a request for the steps to take in order to factory reset an Officejet 4630, and the response typically seems to be that they're sent a private message.  I was hoping I could receive these instructions as well.  I have an Officejet 4630 that I need to factory reset, and would greatly appreciate the assistance.

Thank you!

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HP Support Agent
HP Support Agent
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Message 2 of 2
19
Flag Post
HP Recommended

Printer issue

@Kerht

 

I have gone through your Post and would like to help

 

We can try a Semi Full Reset and since these steps are specific to your printer, I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


 

KrazyToad
I Am An HP Employee

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