cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
53
Flag Post
HP Recommended

Printer jammed

HP Photosmart C5280

Printer (Photosmart C5280)comes up with error message ' Carriage jam' - This occurred after printing one sheet successfully. Have checked for paper blockage but the printer is clear. When I press the OK button, the printer just makes a lot of whirring noises then comes back with 'Carriage jam'. help please as PC World etc are still closed

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
10,519 10,499 786 779
Message 2 of 2
20
Flag Post
HP Recommended

Printer jammed

@MCC3108, Welcome to HP Support Community!

 

If you have already performed the steps from the document  'Carriage Jam' or 'E3' Error Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation