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diatomaceae
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Solved!

Printer no longer prints on Avery labels on OfficeJet Pro 8720

OfficeJet Pro 8720
Microsoft Windows 10 (64-bit)

I have an OfficeJet Pro 8720 that has printed address labels on Avery labels with no 

problems for the past year. Just recently, the printer will no longer print on the Avery labels which just

pass through the printer. The printer will print address labels on plain paper but no the Avery labels.

How can this be corrected?

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Solved!

Printer no longer prints on Avery labels on OfficeJet Pro 8720

@diatomaceae

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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