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‎03-31-2017 10:35 AM

HP Recommended
Product: Envy5540
Operating System: Microsoft Windows 10 (64-bit)

My printer has stopped printing from my iPad and iPhone. They find the printer I press print and nothing happens.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-31-2017 01:41 PM

HP Recommended

Hi,

Try rebooting any of the devices and check again.

 

First unplug the router for a moment by unpluggng its power and allow it 3-4 minutes to start.

 

Once the router is up restart the printer and try printing again.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎03-31-2017 01:41 PM

HP Recommended

Hi,

Try rebooting any of the devices and check again.

 

First unplug the router for a moment by unpluggng its power and allow it 3-4 minutes to start.

 

Once the router is up restart the printer and try printing again.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-31-2017 04:19 PM

HP Recommended
Thanks all OK now
Was this reply helpful? Yes No
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