• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet 3050

Hello,

 

I own an HP Deskjet 3050 and it is not printing in color at all. I have a few new cartridges I am trying. It won't print in color for the alignment paper, when I am using the printer as a copier, or when I try to print from my computer (Windows).

 

Black ink works fine. I checked the settings and Grayscale is off.

 

Can you help me so I can print in color again?

 

Thank you!

Chess0330

12 REPLIES 12
HP Recommended

If you touch the color cartridge print nozzle to a damp paper towel do you see any ink?

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Yes. Is that good or bad?

 

Thanks

HP Recommended

That's good, have you tried cleaning the cartridge contacts in the printer.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I took the wet paper towel and cleaned what I could in the cartridge holders, but still no color ink.

 

Thanks.

HP Recommended

Does it print if you leave out the color cartridge.

 

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Yes. I just tried to print a color copy and it printed it in black without a color cartridge installed.

 

Thanks

HP Recommended

Best guess is that you have bad color cartridges.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I am trying 4 different cartridges and the computer program says they all have ink in them. If you think it would help, I can go out and buy a new one to try.

 

Thanks.

HP Recommended

You mentioned trying to print a copy in color & got no ink output so I would not spend money on another cartridge.

All the ink cartridges HP ones?

Can you try printing a copy using only a color cartridge?

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.