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Chess0330
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Message 1 of 13
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Printer not printing in color

HP Deskjet 3050

Hello,

 

I own an HP Deskjet 3050 and it is not printing in color at all. I have a few new cartridges I am trying. It won't print in color for the alignment paper, when I am using the printer as a copier, or when I try to print from my computer (Windows).

 

Black ink works fine. I checked the settings and Grayscale is off.

 

Can you help me so I can print in color again?

 

Thank you!

Chess0330

12 REPLIES 12
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Message 2 of 13
144
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Printer not printing in color

If you touch the color cartridge print nozzle to a damp paper towel do you see any ink?

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Chess0330
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Message 3 of 13
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Printer not printing in color

Yes. Is that good or bad?

 

Thanks

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Message 4 of 13
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Printer not printing in color

That's good, have you tried cleaning the cartridge contacts in the printer.

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Chess0330
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Printer not printing in color

I took the wet paper towel and cleaned what I could in the cartridge holders, but still no color ink.

 

Thanks.

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Message 6 of 13
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Printer not printing in color

Does it print if you leave out the color cartridge.

 

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Chess0330
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Message 7 of 13
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Printer not printing in color

Yes. I just tried to print a color copy and it printed it in black without a color cartridge installed.

 

Thanks

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Message 8 of 13
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Printer not printing in color

Best guess is that you have bad color cartridges.

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Chess0330
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Message 9 of 13
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Printer not printing in color

I am trying 4 different cartridges and the computer program says they all have ink in them. If you think it would help, I can go out and buy a new one to try.

 

Thanks.

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Message 10 of 13
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Printer not printing in color

You mentioned trying to print a copy in color & got no ink output so I would not spend money on another cartridge.

All the ink cartridges HP ones?

Can you try printing a copy using only a color cartridge?

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