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RuthNM
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Message 1 of 2
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Printer not printing new Black Ink just installed

HP Photosmart 7520

Installed new ink cartridge, black, into printer, however, it will not print with black ink.  I purchased another one today, thinking maybe the first one was bad, however, it is not working either.  I can print with the colors, just not black.  Any ideas as to why this is happening?

Thanks for any help,

Ruth

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Message 2 of 2
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HP Recommended

Printer not printing new Black Ink just installed

Try performing step #15 in this link.

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