Post new question
Posts: 1
Member Since: ‎04-21-2017
Message 1 of 2 (75 Views)

Printer not working

Product Name: Pavilion laptop and Hp Deskjet

I have just bought an HP Pavilion laptop and it is up and running nicely.  The problem I am having is printing.  I send a document to the printer and it seems to be going through but doesn't print.  I then check the printer queue but there is nothing on it.

Can anyone help with suggestions of how to get the documents to print?

0 Kudos
Posts: 8,806
Member Since: ‎01-11-2011
Message 2 of 2 (56 Views)

Re: Printer not working


Thanks for using the HP Forums.


What printer and OS are you using?


If it's Windows, can you try this self help document:

Hope that helps!

Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.

Although I am an HP Employee, I am speaking for myself and not for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation