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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (53 Views)

Printer off line message though all trouble shooting tried

Product Name: office jet 6500 E710n-z
Operating System: Microsoft Windows 10 (64-bit)

Spectrum modem installed when changed cable company.  removed and reinstalled HP printer appropriate to 2 computers.  Set up successful, and printing done.  With restart of computer a day later, with no other changes, when try to print, error message of HP printer off line. 

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Associate Dean
Posts: 8,538
Member Since: ‎12-02-2008
Message 2 of 2 (40 Views)

Re: Printer off line message though all trouble shooting tried

Take a look at this HP support doc.

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