Printer only leaves small splotches on edge of paper

[Jschlax295]

I’ve been trying to fix my printer that has been seeming to go rogue, it started with pages losing quality and missing portions of a print job. Now it won’t print content on a page at all and only leaves the edge of the paper with huge wet spots of ink, my levels of ink appear to be fine with at least a quarter of both cartridges being full. What would be my proper steps for troubleshooting and fixing this? 

[Jschlax295]

I’m thinking it’s just the cartridges being bad but I want to make sure that’s actually the problem

[Riddle_Decipher]

@Jschlax295 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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