Printer only printing blank pages both Windows7 and W10

[pnat86]

My HP 5520 is only printing blanks from my W7 and W10 PCs.  I changed the ink and there are no error messages.  Both computers can speak to the printer and a test page looks fine.  I've even removed the printer and reloaded the software and still no luck.  What else could it be?

[sandytechy20]

@pnat86

Welcome to HP support community.

Update the printer firmware

Refer this HP document for the steps to update firmware:- Click here

Perform root level uninstalltion to remove all the printer related software's on both computers.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

(Note: Change the operating system before downloading the driver)

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.