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Printer only prints 1/2 pages!

HP OfficeJet Pro6978

My printer only prints 1/2 of the text the other 1/2 looks like a checkerboard! It does it with both black and white print and color print??  The ink is 3/4 full on all! 

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Printer only prints 1/2 pages!

@Jvon14, Welcome to HP Support Community!

 

To provide you with an accurate solution, I'd like to know the following-

  • What happens when you make photocopies on the printer?
  • What is the Operating System installed on your computer?
  • Which application are you trying to print from?

Meanwhile, print a print quality diagnostic report and share the results-

  1. Load plain white paper in the input tray.

  2. From the printer control panel, open the Setup  menu

  3. Open the Reports or Tools menu.

  4. Touch Print Quality Report.

    A Print Quality Diagnostic Page prints.

    Example of the Print Quality Diagnostic Page

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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