Printer only prints blank pages

[Cliff28]

I am using a Mac. My printer suddenly and for no apparent reason started printing only blank pages.  I need to get instructions on how to fix it which work with a Mac.  Thanks.

[Jay_G24]

Hi @Cliff28

I'd be happy to assist you with the  "printing" issue. 

To better assist you - 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page 

Load plain white paper in the input tray.

On the printer control panel, swipe down to open the Dashboard, touch the Setup icon , swipe up on the display, touch Reports, and then touch Print Quality Report.

A Print Quality Diagnostic Page prints.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

and, And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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