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Printer onyl printing every other line

HP Recommended
HP ENVY 5055
Microsoft Windows 10 (32-bit)

My printer is less than 6 months old and has suddenly started only printing every other line. I have tried cleaning, aligning and a hard reset without success. Very frustrated as this printer has been used like 5 times. 

 

Help please

Thank you. 

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HP Recommended

Hi @Rutherica424 ,

 

Welcome to the HP Support-Community.

 

I can help you with that kind of issue! 😊

 


@Rutherica424 wrote:

My printer is less than 6 months old and has suddenly started only printing every other line.


Can you please upload an example here to the community?

Did you ran all three stages of the cartridge clean program?

 

Cheers!

Nils


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I don't work on behalf of HP. | HP Expert program 


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