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‎01-02-2020 05:26 PM

HP Recommended
Product: OfficeJet Pro 6968
Operating System: Microsoft Windows 10 (32-bit)

I changed the black ink cartridge and now the printer is only printing blank pages.  The color ink cartridges are low, but I just spent $50 dollars on new black ink and don't want to spend another $45 on color ink that may or may not fix the problem, when I can buy a brand new printer for less.  I have gone through maintenance.  Why is it only printing blank pages?

5 people had the same question
1 REPLY 1

‎01-05-2020 06:14 AM

HP Recommended

Hi @ScottKohls

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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