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‎05-17-2020 11:16 AM

HP Recommended
Product: HP deskjet 1510
Operating System: Microsoft Windows 10 (64-bit)

I'm having trouble with printing. Every time I try to print a doc it just comes out as blank page even with it doing the whole printing process. I've checked if the cartridges are genuine and they are, I cleaned the back of the ink cartridges and it still the same the problem. I've tried scanning and then print said scan and it's the same.

Would like to know what the problem is. Pls and Thank you.

3 REPLIES 3

‎05-17-2020 11:28 AM

HP Recommended

Take a look at step #12 in this link.

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‎05-17-2020 11:56 AM

HP Recommended

That didn't solve the problem, I've even cleaned the cartridges with a cotton swab with bottled water then dried it with the other dry end.

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‎05-17-2020 12:08 PM

HP Recommended

Try a new cartridge.

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