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HP Recommended
HP Envy 4527
Microsoft Windows 10 (32-bit)

My HP Envy 4527 is failing to print. It says 'remove and reinstall ink cartridges' which I have done but does not resolve problem. I have used the 'ink doctor' program and followed instructions to disconnect and reconnect but no good. Tried to print Test Page as requested but still nothing. It then said the printer has a 'serious issue'. What should I do? Buy a new one?

1 REPLY 1
HP Recommended

@Steve1252

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.