Printer prompts me to load paper when paper is already loaded
Product: OfficeJet Pro 476dw
Operating System: macOS 10.15 Catalina
I occasionally print with Executive stationery which I load into Tray 1 (Manual). I have set my print command to print from Tray 1. Even though my paper is loaded in Tray 1 before I hit the print command, the printer still prompts me to load paper in Tray 1. I have to get up and walk to the printer and hit okay, then it will print. How can I keep this from happening? It's very annoying. Secondly, when it does print, it sometimes (but not always) feeds a blank sheet through, then prints on the second sheet to feed through. This is annoying because the top sheet is pre-printed letterhead (name and address at top) and the second sheet is, well, the second sheet and is not pre-printed. So I often end up with my date and salution on the second sheet, not the first sheet with the pre-printed name and address (header). How do I fix this? Thanks!