01-01-2020 06:47 PM
Uses original HP cartridges
Got them recently refilled at Costco - M/C/Y cartridges keep repeating the message to reinstall the cartridges. The Black cartridge shows as full.
I tried the hard reset as indicated by multiple agents before, and it didn't help.
I replaced them with empty M/C/Y cartridges (original HP) and they show up fine without errors. Is something wrong with the cartridges I just got refilled? They were all ok a week ago.
01-02-2020 12:58 AM
Refill cartridges should be like you have original HP Cartridge and then you refill it with Non-HP Ink.
Re-Manufactured Cartridge, are those that are not manufactured by HP but they do fit in the printer.
I have seen people doing the REFILL and it does work for not more than 3 refills.
However i'd suggest not get into Refill/ Re-manufactured cartridges as desired print quality would not be attained.
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Although I am an HP employee, I am speaking for myself and not for HP.