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tkamdar
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Message 1 of 2
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HP Recommended

Printer says remove and reinstall the cartridge on Officejet 6958

HP Officejet 6958
macOS 10.14 Mojave

Officejet 6958 

Uses original HP cartridges

Got them recently refilled at Costco - M/C/Y cartridges keep repeating the message to reinstall the cartridges. The Black cartridge shows as full.

 

I tried the hard reset as indicated by multiple agents before, and it didn't help.

I replaced them with empty M/C/Y cartridges (original HP) and they show up fine without errors. Is something wrong with the cartridges I just got refilled? They were all ok a week ago.

 

 

Appreciate  

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Message 2 of 2
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Flag Post
HP Recommended

Printer says remove and reinstall the cartridge on Officejet 6958

Hello, 

 

Refill cartridges should be like you have original HP Cartridge and then you refill it with Non-HP Ink. 

Re-Manufactured Cartridge, are those that are not manufactured by HP but they do fit in the printer.

 

I have seen people doing the REFILL and it does work for not more than 3 refills.

However i'd suggest not get into Refill/ Re-manufactured cartridges as desired print quality would not be attained. 

 

Regards,
Jabzi

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