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scgolfer
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Message 1 of 2
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Printer self check takes too long.

Officejet Pro 8500A
Microsoft Windows 10 (64-bit)

When I turn on my Officejet Pro 8500A, it takes almost ten minutes for it to self-check and clean print heads before it will print.  The printer is several years old and seems to take longer to self-check than it used to.  

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Message 2 of 2
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HP Recommended

Printer self check takes too long.

@scgolfer

 

Welcome to the HP Support Community.

 

Is the Printer connected directly to the wall outlet? If not, please do.

 

Let's try a printer firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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