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‎10-20-2019 06:27 PM

HP Recommended
Product: HP Pavilion Desktop S70-p094
Operating System: Microsoft Windows 10 (64-bit)

I replaced the printer cartridge in my HP Deskjet F4100 series printer, and it printed a test page, and said to scan it. The printer has an E in Start Copy window, and the Black/Photo light is flashing. I reinserted the cartridge but the same thing happens, and it will not allow me to scan the test page. I tried reinstalling the software and driver update HP showed on the website, but that didn't help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-23-2019 03:28 AM

HP Recommended

Hi @PSquare123

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer error. 

 

Try cleaning the ink cartridges. Refer to solution# 3 from this document.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-23-2019 03:28 AM

HP Recommended

Hi @PSquare123

 

Welcome to the HP Support Community. I'd be happy to assist you with the printer error. 

 

Try cleaning the ink cartridges. Refer to solution# 3 from this document.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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