10-20-2019 06:27 PM
I replaced the printer cartridge in my HP Deskjet F4100 series printer, and it printed a test page, and said to scan it. The printer has an E in Start Copy window, and the Black/Photo light is flashing. I reinserted the cartridge but the same thing happens, and it will not allow me to scan the test page. I tried reinstalling the software and driver update HP showed on the website, but that didn't help.
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10-23-2019 03:28 AM
Welcome to the HP Support Community. I'd be happy to assist you with the printer error.
Try cleaning the ink cartridges. Refer to solution# 3 from this document.
Hope this helps! Keep me posted.
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