Post new question
Posts: 1
Member Since: ‎08-16-2010
Message 1 of 1 (1,368 Views)

Printer status Offline - Offline (yes double offline)

[ Edited ]

Printer status OFFline  even after I turn it back on "use printer online"

Allways has at least one offline

I can connect over the network,

print out status pages over the network,

but print server says that the status is offline.  If I turn it offline then the stats column says that is offline - offline.

I have reinstalled printer, reset printer and IP settings, restarted print spooler on server

I can connect and print directly from client to printer using created IP port. 

Printing thru server was OK until IT changed DHCP services.  The rest of the printers are working fine thru the server.

flushed DNS locally and on server, seems to resolve OK

Printer is a HP 5550 connected using the network over a microsoft network using tcpip. 



0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation