12-15-2019 08:57 AM
I am getting an error message that states - "The printhead appears to be missing, not detected, incorrectly installed or incompatible". The lights across the top for each of the ink cartridges are flashing and I can't print a test page. I have disconnected the electric cord and removed the cartridges and then put it all back together and still not working. What can I do to fix this without having to re-install the printer? thank you.
12-17-2019 06:49 PM
@MSM19 Welcome to HP Community!
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That error is related to the printer-head or the cartridges, you may want to clean them, remove and re-seat the same.
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