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Daisymae225
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Message 1 of 2
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Printer stopped working.

macOS 10.15 Catalina

My HP Office Jet PRO 8600 Plus stopped working. There was nothing wrong with it. 

 

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HP Support Agent
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Message 2 of 2
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Printer stopped working.

@Daisymae225

 

I would like to assist. Could you elaborate more on what exactly is the issue?

 

Is the Printer powering ON? Are you getting any error messages?

 

Try making a photocopy and let me know if that works

 

Keep me posted

KrazyToad
I Am An HP Employee

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