02-07-2020 01:21 PM
Printer turns on, power light blinks, and screen is frozen with loading bar on it. There was another thread that offered the solution of a hard reset, which I have tried, I have checked the carriage, the ink, the paper loader. Few things are as frustrating as faulty appliances.
02-10-2020 03:09 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the power light is blinking on the printer and the printer screen is frozen.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the printer firmware following the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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