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‎12-22-2019 04:19 AM

HP Recommended
Product: Deskjet 3630

Hi. Just upgraded my router. I can now only use the printer if i disconnect the wifi on my laptop. I can have one or the other, but not both. Any ideas?

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1 person had the same question
2 REPLIES 2

‎12-22-2019 11:17 AM

HP Recommended

Hi,

Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below to connect the printer to your new router:

https://support.hp.com/us-en/document/c05987925

 

Shlomi



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‎12-22-2019 12:21 PM

HP Recommended

I can connect the printer. But i can only connect it if i overide and disable my laptop from wifi. The solution  you proposed does unfortunately not work.

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