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Printer will not print after cancelling INSTAINK

HP OfficeJetPro 8710
Microsoft Windows 10 (32-bit)

Printer will not print-ERROR MESSAGE -  Cartridge cant be used  until printer is enrolled in HP Instant Ink.

Instant Ink was cancelled.

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HP Recommended

Printer will not print after cancelling INSTAINK

@Jimr0712 

 

Instant Ink cartridges do lock / stop after the subscription is cancelled.

This is normal behavior.

Ideally, the cartridges should be returned to HP (as mentioned in the Terms of Service Contract).

 

Reference

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Instant Ink information, including a link (below the FAQ section) to the all-important Terms of Service Contract

NOTE:   It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ

Item: CANCELLATION (#9 in the USA contract at this writing)

 

 

Did you remove all the Instant Ink cartridges and replace them with a purchased set of HP ink cartridges?

If you have done so, then also try shutting off Web Services.

 

Reference

Open website:  HP Smart / HP Connected 

Open category How to > Turning On Web Services  (Includes “Turn off Web Services” help)

 

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8710 All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Kind Regards,
Dragon-Fur
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