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Printer will not print, only directs me to hpinstantink.com

OfficeJet Pro 6978

I just got this printer from my father this weekend, and when attempting to set it up it will not print. It is a OfficeJet Pro 6970 Series printer. I receive an error message that directs me to hpinstantink.com, but cannot seem to have this issue resolved using the troubleshooting wizard.

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HP Support Agent
HP Support Agent
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HP Recommended

Printer will not print, only directs me to hpinstantink.com

@BLovell

 

Welcome to HP support community.

 

Check with your father, if he had signed up for any HP ink program?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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