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DJ84 Honor Student
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Printer won’t pick up 260gsm photo paper

Tango x

Hi, just bought a Tango X and signed up for instant ink with the free photo prints.

 

When I’ve tried to print using 260gsm photo paper the printer won’t feed it.

 

is it just too heavy a weight?

 

its also no HP paper, would that matter?

 

Thanks

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HP Support Agent
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Printer won’t pick up 260gsm photo paper

@DJ84, Welcome to HP Support Community!

 

The HP Tango X printer can only support 75gsm paper. Refer document Product Specifications for the HP Tango X  under the paper handling section for more details.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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DJ84 Honor Student
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Printer won’t pick up 260gsm photo paper

Hi

 

Does HP sell photo paper that is 5 x 7 at a 75gsm weight?

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HP Support Agent
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Printer won’t pick up 260gsm photo paper

@DJ84

 

You can visit the link to shop for paper. If you have any queries you can reach out to the HP Support in your region for assistance.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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