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beachnbayou
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Message 1 of 6
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Printer won't print alignment page

officejet 4632
Microsoft Windows 10 (64-bit)

I installed a new black HP ink cartridge into the printer. The alignment page will not print. The screen reads, "Now printing alignment page" but is stuck there. No sounds coming from printer.

 

Prior to this, we would have intermittent problems scanning or copying, but never a printing problem.

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HP Support Agent
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Message 2 of 6
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Printer won't print alignment page

Hi @beachnbayou,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are getting an error message "Now printing alignment page" on your HP Officejet 4632 e-All-in-One Printer.

 

This issue could occur if the ink cartridges or the printer is defective.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Alignment Unsuccessful

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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Twinkel8
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Message 3 of 6
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Printer won't print alignment page

Dear reader,

I followed all the instructions mentioned, but the printer gets stuck. "Alignment page will be printed" it keeps saying...

What to do now?

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HP Support Agent
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Message 4 of 6
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Printer won't print alignment page

@Twinkel8

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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Twinkel8
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Message 5 of 6
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Printer won't print alignment page

HP Envy 4508.

I already went through your page on possible solutions "HP Deskjet 3540, ENVY 4500 Printers - Black Ink Not Printing and other Print Quality Issues".

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HP Support Agent
HP Support Agent
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Message 6 of 6
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Printer won't print alignment page

@Twinkel8

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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