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Printer

HP Photosmart C4795
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Printer is reading printer cartridge problem. I replaced old cartridges with new and screen says problem. How can I clean the cartridge rolls?

 

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HP Support Agent
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Printer

@MacVille

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-photosmart-c4700-all-in-one-printer-series/3794613/model/394...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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