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HP Recommended

Printhead appears to be missing

Error Code Oxc19a0013

I have taken out the cartridges and reinstalled them, still message reads Missing or Failed Printhead

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HP Recommended

Printhead appears to be missing

@Jules06 

Hello,


What is the exact model of your printer (example: CB747A)?
To locate this Product Number P/N: this document.


To help you, please follow the instructions in the HP link Printhead Errors
.

Don't hesitate to ask us if you need us.


Best regards,:Wink:



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