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HP Recommended

Printhead appears to be missing

Error Code Oxc19a0013

I have taken out the cartridges and reinstalled them, still message reads Missing or Failed Printhead

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HP Recommended

Printhead appears to be missing



What is the exact model of your printer (example: CB747A)?
To locate this Product Number P/N: this document.

To help you, please follow the instructions in the HP link Printhead Errors

Don't hesitate to ask us if you need us.

Best regards,:Wink:

I'm not an HP employee. Did this message answer your question? Include it below as an Accepted Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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