01-24-2020 08:12 AM
I cannot print because of the error "The printhead appears to be missing, not detected, or incorrectly installed. I have tried powering off/on, unplugging, cleaning the cartridges, removing the cartridges, and reinstalling the printer. Any ideas? Thank you!
01-28-2020 06:16 AM
Welcome to the HP Support Community.
If you've performed all the steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen..., I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
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