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‎11-15-2019 11:12 AM

HP Recommended
Product: HP Photosmart 7520

I’m getting a message that says “The printhead Appears to to be missing, not detected, or incorrectly installed.” What can I do to troubleshoot this problem?

3 people had the same question
1 REPLY 1

‎11-15-2019 11:36 AM

HP Recommended

Hi @AJRac 

 

Of course you can try to perform some troubleshooting steps to try to solve your printhead problem, here you have a document to try to solve problem

https://support.hp.com/bg-en/document/c04100778

 

also you can try to update your printer firmware clicking here. and try to run this TOOL to diagnostic the problem

 

Hope solve your issue, if yes let me know it

I work on behalf of HP, regards.
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