Printhead missing error message

[PhilC3]

Hello

I'm getting the following error message on my Officejet Pro 8610 printer: 'The printhead appears to be missing, not detected, or incorrectly installed. Error code: 0xc19a0003.

The printer is about 18 months old. Is it dead or repairable does anyone know?

many thanks

Philip

[OsSt · Accepted solution]

You can check if the connection of the prinhead is clean.
Sometimes theese printers show this error with non-OEM cartridges, but most likely the prithead is dead and needs to be replaced. 

[PhilC3]

Many thanks for that. Cartridges are HP, so will investigate replacing the printhead.

[MacTheSteve]

My printhead went "Missing" with the error codes as well. Tried all the HP recommended & online tactics but realize that I had the same issue on two previous printers that I'd used for the same amount of time.

This isn't clogged printheads or a random failure, this is built-in obsolescence. It was most likely supposed to fail. HP, Canon, Dell, Epson - they are all designed to make money on the toner/ink cartridge replacements & don't design the hardware to last. Fortunately for me, I buy printers at Costco. So every two years,  with Costco's excellent return policy, I return mine for full value, & purchase a new one. So I did this, for the third time, and was able to use my same ink cartridges because I got another HP printer. "Take it back" is a sad solution for what should be a dependable machine from a reputable company. But this is the only solution I've found for the last 3 printers!

[DWS1395]

I found the new print head but it was back ordered and $120. I can buy a new printer for about that so I am on the way to Costco. Why do they always break when you are doing a very impotant, time sensitive task?

My main comncern is finding one that will use same cartridges since I just bought cartridges and cut open boxes so they cannot be returned