12-26-2019 12:27 PM
The printer was working just fine now I have to print return labels and it's saying there is a printhead issue or ink system problem, but it won't let me check ink levels.
12-28-2019 03:07 PM
I have gone through your post and would like to help
Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778 and keep me posted how it goes
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee