Printing 4x6 Index card on Envy Photo 7155

[star281]

Purchased Envy Photo 7155 since it had a tray for 4x6 size.  Went to put in card stock in top tray which indicates 4x6 and will not accept for printing.  It tells me to load paper in the tray.  It is in the tray.

[Dragon-Fur]

@star281 

This is one of those situations where there is a lot of information available - and none of it actually tells you precisely what the printer can do in this situation.

Specifications

Datasheet

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Paper Weight

Presumed missing - the allowed / supported paper weight for "card".  Yes, I might have missed it.

Based on my not finding the information and assuming this printer is similar to most other printers in this general class, the "card" weight limitations are likely the following:

163 to 200 g/m² (card) (110lb)

"Card" is likely defined as "Index" card. 

This distinction is only important if your "card" paper is known to be made from a different ISO media type.  

If your card paper is heavier than the weight limitation, it will not work in the printer.

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What about paper settings?

Reminders: 

• Not all paper can be printed borderless - there are perhaps restrictions on paper size / media type (kind of paper).
• Not all paper can be printed duplex - there are restrictions on size / type.

User Guide

The instructions for "how-to" load various media start on Page 15

Note that at the end of each instruction set is the reminder to set the paper size / type on the printer control panel.

Paper Setting on Printer Control Panel

Check / Adjust / Retain the Paper at the Printer Panel

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

Set the Preferences - Windows

1. The following assumes the Full Feature Software has been installed.
2. Check / enable the printer as the “Default Printer”
3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as supported on the printer): Save As > enter a name for your custom shortcut

Click OK to save the preferences

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Paper Trays

It is possible, though again assumed, that the photo tray is ONLY to be used for photo paper.  This sounds silly - your Index paper is the same size.  Nonetheless, if the photo tray can sense photo paper and it does not like Not-photo paper, you cannot just fool the printer.

What to do?

Remove other paper from main tray, load Index card paper into the main tray, snug the bars to the sides, set the type/size on the printer control panel and in your printing software / application.

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Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7155 All-in-One Printer

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