Printing A6 Envelopes

[Paullo31]

Hi -

I am trying to print size A6 envelopes with my new HP Officejet Pro 8620.  I know that that envelope size is not listed as one of the envelope sizes supported by the 8620.  However, my first attempts at printing on the envelopes were successful (with the exception that everything printed lower on the envelope than it appeared in Word, but I could live with that).  Those first attempts at printing were test prints so that I could make sure everything worked before doing a mail-merge print job on the envelopes. 

After the successful test print jobs, I ran mail-merge and attempted to print a test envelope through mail merge (instead of printing out all 115 envelopes, I attempted to print one envelope to make sure everything was working properly), but now the envelope is not printing correctly.  The printer takes the envelope into the printer and in the process the envelope gets folded diagonally.  The front left corner of the envelope gets folded over approximately 1/2 of the rest of the envelope.  The printer prints, but the end result is a folded envelope with some text on the front of the envelope and some text on the back of the envelope where the fold is located.    

Are there any thoughts on why this is happening or how I can fix it? 

I would really like to find a solution to be able to use the 8620 to print these envelopes (it is not a cheap printer and I do not want to have to get a new one).  It’s really surprising to me that A6 envelopes are not listed as supported by the 8620.  It is a very common envelope size.

Absent a solution to be able to use the 8620 to print the A6 envelopes, are there any HP inkjet printers that can print A6 envelopes?  

Thanks in advance for any help!

Paul

[8lives]

Hi, the 8620 has a A6 size listed in the preferences/paper quality/advanced.

[Paullo31]

I believe the A6 size that is listed is for paper, not envelopes.  I believe there is a difference in size between A6 paper and A6 envelopes.

In any event, any thoughts on why my printer is folding the envelopes or how to fix it?

[8lives]

Create a A6 envelope using the info in this HP link. (4.75x6.50)

Make sure to use something else as the Paper Type besides plain paper.