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gwenny33
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Printing A6 envy 5020 from illustrator

pavillion

Can't manage to print an A6 artboard from Illustrator.

it doesn't appear like it should depsite setting the paper size difference to A6 doens't matter what i do.

Also all the settings are locked.

please help

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Printing A6 envy 5020 from illustrator

@gwenny33, Welcome to HP Support Community!

 

To assist you better, I would like to know the following-

 

What happens when you try to make a photocopy using the A6 paper?

Did you check the driver settings before you send the print job? Refer to the document HP Printers - Print Driver Settings Guide (Windows)  to adjust the settings.

When you mention settings are locked, do you mean you're unable to change them as per your requirements?

 

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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