cancel
Smokie41 Student
Student
1 0 0 0
Message 1 of 2
73
Flag Post
HP Recommended

Solved!

Printing Issue

HP4630 goes to FAX page when I try to Print

1 REPLY 1
Intern Intern
Intern
33 32 2 3
Message 2 of 2
55
Flag Post
HP Recommended

Solved!

Printing Issue

Hi Smokie41,

 

Welcome to HP forum and I hope can help answer your query or solve your problem.

 

Looks to me the wrong driver may have been selected for printing.

 

Please check that the driver selected does not have the "Fax" prefix infront.

 

For example:

Capture.JPG

 

Hope this helps.

Please keep me updated on the status.

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
If my reply helped resolve your issue, then share the good news! Let others know this reply was helpful by “accepting this solution”. You can also show your appreciation by giving “kudos” (Thumbs Up).
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation