12-23-2019 11:30 PM
My printer for some reason stop printing 8x11. The printer only show Main Tray 5x7 in., Plain Paper or Photo Tray 4x6 in., Photo Paper.
Is there a way for me to do a complete factory reset to restore the printer to the correct printing function.
12-26-2019 08:58 AM
Welcome to the HP Support Community.
Yes, you can: Go to the setup menu>printer maintenance>restore factory defaults>restore.
Let me know if this helps.
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