Operating System: Microsoft Windows Server 2012 and older
I'm sharing my HP 477 via my Windows Server 2008. We use an event viewer like software to see how many prints our customers have printed using a certain printer. If I print multiple copies of the same document, it doesn't show in the print log, which is a PITA for us. I have render on client computer disabled, I have mopier disabled. It works on my other HP printer, and I can't figure out why. Also, evertime I print, myy 477 keeps spewing information out into the print log saying "To stop logging information events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler information events check box." How can I stop that? My other printers don't do it. If I do what it says, then I don't get any record of who has been printing!