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MBHV Student
Student
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Message 1 of 2
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Printing Stripes

Hp OfficeJet Pro 6978
Microsoft Windows 10 IOT

Printing stripes through the blue/green/yellow colors.

I did all the trouble shooting tips on the Hp website. And changed my printer cartridges. 

Any other suggestions? 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Printing Stripes

@MBHV

 

Welcome to the HP Support Community.

 

Does this happen while copying too or on the Print Quality Diagnostic Report:

  1. Load plain white paper in the input tray.

  2. From the printer control panel, open the Setup  menu.

  3. Open the Reports or Tools menu.

  4. Touch Print Quality Report.

Let me know 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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