Resolve Windows 10 or update issues on HP computer or printer– Click Here
Printing blank pages suddenly. Changed ink cartridge. Message says can’t connect to server. Help please.
@Kitty75XO, Welcome to HP Support Community!
To be able to assist you better, I'd like to know the following-
Meanwhile, follow the steps below-
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
Try troubleshooting steps from the document Black or Color Ink Not Printing, Other Print Quality Issues.
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
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