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‎04-29-2020 11:26 AM

HP Recommended
Product: Deskjet 4280

Hi,

I've been lent a printer to assist with working from home. However, it doesn't work.

I send a document - it prints for the right number of lines - but there is no ink - just a completely blank page.

Photocopying - again - no ink. Test page sent from the computer - no problem.... no ink.

However - there is ink.... 

I've run all the checks - it has genuine cartridges, there is ink,  the HP doctor has scanned it. Apparently there is a problem with the printer (!) however, everything about cleaning things, the correct ink... everything is ticked.

I've uninstalled and reinstalled software. Nothing. Please help!

 

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1 person had the same question
1 REPLY 1

‎05-06-2020 11:33 AM

HP Recommended

@Lisa-McC

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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