10-18-2019 09:01 AM
When I print (wirelessly) initially I get an error message saying my document will not print. Howwever, if I dismiss the message, the printer will print faultlessly, except it is very, very slow. The printer scanns or prints test pages at normal speed. If I connect by USB, and use the alternative printer address, the printer works normally.
10-21-2019 07:47 AM
Welcome to HP support community.
Update the printer firmware
Refer the steps mentioned in this document:- Click here
Check the printer preferences
Search Windows for printers, and then click Printers & scanners in the list of results.
Click your printer, and then click Manage.
Click Printing Preferences.
Click the Paper or Paper/Quality tab.
In the Type or Paper Type field, make sure Plain Paper is selected.
Adjust the print quality.
HP Inkjet and LaserJet printers:
In the Print Quality field, make sure Draft or Normal is selected.
HP Laser printers:
Click the Graphics tab, and then click Standard in the Quality field.
Click OK or Apply to confirm the changes.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
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